The CompTIA 220-902 exam is one of two exams requires to obtain the CompTIA A+ (900 series). This exam will cover operating systems like Windows, Macintosh OSX and Linux as well as topics like security, software troubleshooting and operational procedures.
1) A framework providing access to a collection of tools that can be used by administrators and advanced users to manage networks, computers, services, and other system components in Windows is known as:
Microsoft Management Console (MMC) is where you can manage all aspects of a computer network, including monitoring tools and driver checks.
This question is filed under objective 4, Software Troubleshooting
Microsoft Management Console (MMC) is a component of Windows 2000 and its successors that provides system administrators and advanced users an interface for configuring and monitoring the system … Read More
2) Choose the option that is a command-line command that can be used to copy one or more files from one location to another.
The "copy" command will copy the indicated file, and make the replica file where you designate.
This question is filed under objective 2, Other Operating Systems & Technologies
A command-line interface (CLI) processes commands to a computer program in the form of lines of text The program which handles the interface is called a command-line interpreter or command-line processor Operating systems implement a command-line interface in a shell for interactive access to operating system functions or services Such access was primarily provided to users by computer terminals starting in the mid-1960s, and continued to be used throughout the 1970s and 1980s on VAX/VMS, Unix systems and personal computer systems including DOS, CP/M and Apple DOS Today, many users rely upon graphical user interfaces and menu-driven interactions However, some programming and maintenance tasks may not have a graphical user interface and… Read More
3) What is the name of a system component designed for monitoring security and maintenance related items in Windows 7/8/8.1?
In Windows 7, 8 and 8.1 it is called Action Center. In Windows 10 it was renamed Security and Maintenance
This question is filed under objective 3, Security
Security and Maintenance (formerly known as Action Center, and Security Center in earlier versions) is a component of the Windows NT family of operating systems that monitors the security and maintenance status of the computer Its monitoring criteria includes optimal operation of antivirus software, personal firewall, as well as the working status of Backup and Restore, Network Access Protection (NAP), User Account Control (UAC), Windows Error Reporting (WER), and Windows Update It notifies the user of any problem with the monitored criteria, such as when an antivirus program is not up-to-date or is offline … Read More
4) A system utility available in the Windows operating system that allows to roll back system files and settings to an earlier point in time is known as:
System Restore is a tool that will cycle all files and applications back to the time specified, while task manager allows the administrator to monitor system usage and close applications.
This question is filed under objective 1, Windows Operating Systems
System Restore is a feature in Microsoft Windows that allows the user to revert their computer's state (including system files, installed applications, Windows Registry, and system settings) to that of a previous point in time, which can be used to recover from system malfunctions or other problems First included in Windows ME, it has been included in all following desktop versions of Windows released since, excluding the Windows ServerIn Windows 10, System Restore is turned off by default and must be enabled by users in order to function This does not affect personal files such as documents, music, pictures, and videos… Read More
5) What is the file system would typically be designed to be used for optical media?
CDfs is the file system used to access the data on Compact Discs (CD). Typically the data are audio tracks.
This question is filed under objective 2, Other Operating Systems & Technologies
CDfs is a virtual file system for Unix-like operating systems it provides access to data and audio tracks on Compact Discs When the CDfs driver mounts a Compact Disc, it represents each track as a file This is consistent with the Unix convention "everything is a file" CDfs supports the following track types: Red Book Compact Disc Digital Audio (CD-DA): Appears as a WAV file reading from it initiates DAE ripping White Book Video CD or Super Video CD video: Appears as a playable MPEG-1 file containing audio and video streams Yellow Book CD-ROM data: Hierarchical File System: Appears as a mountable HFS file system disk image (sans partition table)… Read More
6) An operating system installation that saves all personal system settings, file locations, and applications from the older OS version is referred to as:
An operating system (OS) upgrade will replace the product with the newer version, leaving files and applications untouched.
This question is filed under objective 1, Windows Operating Systems
Upgrading is the process of replacing a product with a newer version of the same product In computing and consumer electronics an upgrade is generally a replacement of hardware, software or firmware with a newer or better version, in order to bring the system up to date or to improve its characteristics … Read More
7) The ability to replace computer system components without causing interruption or needing to restart the system is known as:
Hot swapping is typically thought of as Universal Serial Bus (USB) technology, because peripherals using USB can easily be plugged and unplugged without requiring a restart.
This question is filed under objective 2, Other Operating Systems & Technologies
Hot swapping is the replacement or addition of components to a computer system without stopping, shutting down, or rebooting the system hot plugging describes the addition of components only Components which have such functionality are said to be hot-swappable or hot-pluggable likewise, components which do not are cold-swappable or cold-pluggable Most desktop computer hardware, such as CPUs and memory, are only cold-pluggable However, it is common for mid-end servers, high-end servers and mainframes to feature hot-swappable capability for hardware components, such as CPU, memory, PCIe, SATA and SAS drives A well-known example of hot swap functionality is the Universal Serial Bus (USB) connection, which allows users to add or remove… Read More
8) While using Windows Vista, what utility would you use to monitor and change security settings for internet explorer?
Windows Vista uses the Windows Security Center. This is where you adjust your firewall settings, update settings, and internet explorer security settings.
This question is filed under objective 3, Security
9) An online Microsoft software distribution platform for games and apps is known as
Previously known as Windows Marketplace, the app and software store for Microsoft is now known as Windows Store. Update (Dec. 2017): Microsoft has renamed the Windows Store to the Microsoft Store. This question has been updated accordingly.
This question is filed under objective 1, Windows Operating Systems
Microsoft Store (formerly known as Windows Store) is a digital distribution platform owned by Microsoft It started as an app store for Windows 8 and Windows Server 2012 as the primary means of distributing Universal Windows Platform apps With Windows 10, Microsoft merged its other distribution platforms (Windows Marketplace, Windows Phone Store, Xbox Music, Xbox Video, Xbox Store, and a web storefront also known as "Microsoft Store") into Microsoft Store, making it a unified distribution point for apps, console games, and digital videos Digital music was included until the end of 2017, and E-books were included until 2019 Some content is available free of charge from the store… Read More
10) In Windows Disk Management utility on a local computer, a dynamic disk that has been moved from another computer and found by the local computer is labeled as what?
Windows Disk Management (WDM) will flag the new disk as foreign. This helps to recognize when new disks are added to a system.
This question is filed under objective 4, Software Troubleshooting
11) The Security tab in Microsoft Internet Explorer allows the user to impose restrictions on web content allowed in the IE web browser.
The Security tab in Internet Options allows you to set trusted sites and restricted sites.
This question is filed under objective 3, Security
The Control Panel is a component of Microsoft Windows that provides the ability to view and change system settings It consists of a set of applets that include adding or removing hardware and software, controlling user accounts, changing accessibility options, and accessing networking settings Additional applets are provided by third parties, such as audio and video drivers, VPN tools, input devices, and networking tools The Control Panel has been part of Microsoft Windows since Windows 10, with each successive version introducing new applets Beginning with Windows 95, the Control Panel is implemented as a special folder, ie the folder does not physically exist, but only contains shortcuts to various applets such as Add or Remove Programs… Read More
12) Which of the Windows Task Manager tabs in Windows 8 includes the information about the network resources usage under Networking tab in previous releases of the Microsoft OS?
The "performance" tab will show your network resources and a live update of your system usage.
This question is filed under objective 1, Windows Operating Systems
Task Manager, previously known as Windows Task Manager, is a task manager, system monitor, and startup manager included with Microsoft Windows systems It provides information about computer performance and running software, including name of running processes, CPU load, commit charge, I/O details, logged-in users, and Windows services Task Manager can also be used to set process priorities, processor affinity, start and stop services, and forcibly terminate processes The program can be started in recent versions of Windows by pressing ⊞ Win+R and then typing in taskmgrexe, by pressing Ctrl+Alt+Delete and clicking Start Task Manager, by pressing Ctrl+⇧ Shift+Esc, or by right-clicking on the Windows taskbar and selecting "Task Manager"… Read More
13) What is the maximum amount of partitions for a basic disk using GUID Partition Table (GPT) partition style with a Windows operating system?
GUID Partition Table allows for a maximum of 128 partitions with a minimum of 16,384 bytes in the array.
This question is filed under objective 1, Windows Operating Systems
The GUID Partition Table (GPT) is a standard for the layout of partition tables of a physical computer storage device, such as a hard disk drive or solid-state drive, using universally unique identifiers, which are also known as globally unique identifiers (GUIDs) Forming a part of the Unified Extensible Firmware Interface (UEFI) standard (Unified EFI Forum-proposed replacement for the PC BIOS), it is nevertheless also used for some BIOS systems, because of the limitations of master boot record (MBR) partition tables, which use 32 bits for logical block addressing (LBA) of traditional 512-byte disk sectors All modern personal computer operating systems support GPT… Read More
14) A Microsoft Windows system utility designed to improve file access speed by consolidating data stored on a disk or drive is called
Defragmentation will rearrange the information stored on the disk to increase disk reading speeds.
This question is filed under objective 1, Windows Operating Systems
Microsoft Drive Optimizer (formerly Disk Defragmenter) is a utility in Microsoft Windows designed to increase data access speed by rearranging files stored on a disk to occupy contiguous storage locations, a technique called defragmentation Defragmenting a disk minimizes head travel, which reduces the time it takes to read files from and write files to the disk As a result of the decreased read and write times, Microsoft Drive Optimizer decreases system startup times for systems starting from magnetic storage devices such as a hard drive However, defragmentation cannot be run on storage devices such as solid state drives, USB drives or SD cards that use flash memory to increase speeds, as these drives do not use a head… Read More
15) Which tab in the Windows System Configuration utility contains the Diagnostic startup option?
Windows System Configuration (Msconfig) general tab has the Diagnostic startup option, used for booting only the basic services.
This question is filed under objective 4, Software Troubleshooting
MSConfig (officially called System Configuration in Windows Vista, Windows 7, Windows 8 or Windows 10, and Microsoft System Configuration Utility in previous operating systems) is a system utility to troubleshoot the Microsoft Windows startup process It can disable or re-enable software, device drivers and Windows services that run at startup, or change boot parameters It is bundled with all versions of Microsoft Windows operating systems since Windows 98 except Windows 2000 Windows 95 and Windows 2000 users can download the utility as well, although it was not designed for them… Read More
16) Which DISKPART.EXE command can be used for managing the size of a disk volume?
Shrink command will reduce the size of the volume by the amount the administrator specifies.
This question is filed under objective 1, Windows Operating Systems
17) What is the name of a Microsoft Windows feature that allows for encrypting entire drives?
BitLocker uses AES encryption with 128 or 256-bit keys, and encrypts entire volumes.
This question is filed under objective 3, Security
BitLocker is a full volume encryption feature included with Microsoft Windows versions starting with Windows Vista It is designed to protect data by providing encryption for entire volumes By default, it uses the AES encryption algorithm in cipher block chaining (CBC) or XTS mode with a 128-bit or 256-bit key CBC is not used over the whole disk it is applied to each individual sector… Read More
18) What version of Microsoft Windows Vista does not have the Windows Aero as a default?
Windows Vista Home Basic does not have Windows Aero. This is the base operating system with the fewest features.
This question is filed under objective 1, Windows Operating Systems
Compared with previous versions of Microsoft Windows, new features of Windows Vista are numerous, covering most aspects of the operating system They include new technical features, new aspects of security and safety, new networking features, new I/O technologies, and additional management features … Read More
19) When you run the CHKDSK utility with the /F switch, which of the following will occur?
CHKDSK will search for errors on the disk. With /F switch, the errors found will be fixed.
This question is filed under objective 4, Software Troubleshooting
20) Windows Memory Diagnostic Tool cannot be run inside Windows and requires computer restart (the utility is launched during reboot before loading the operating system).
Windows Memory Diagnostic Tool helps identify and fix memory problems on your PC.
This question is filed under objective 4, Software Troubleshooting
Memory testers are specialized test equipment used to test and verify memory modules … Read More
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